GENERAL TERMS AND CONDITIONS (GTC)

MIPO Kft. – aukcio.net

By using this website, browsing its content, completing the registration process, as well as placing a bid or making a purchase, you expressly accept and agree to be bound by the General Terms and Conditions of MIPO Kft. (Registered office: 1053 Budapest, Múzeum krt. 16., Company Registration Number: 01-09-469143, Tax Number: 12148905-2-41) as set forth in this document.

PART I: AUCTION REGULATIONS OF MIPO KFT.

Mipo Kft. organizes, arranges, and conducts auctions on behalf of the auctioneers (consignors, auction houses). The events are open to all interested parties who have completed the appropriate registration.

1. Conditions of Participation and Registration Management

• Mandatory Registration: Participation in the auctions is subject to registration. By successfully registering, the participant expressly accepts the rules of the auction and the terms of these GTC.
• User-Initiated Deletion: The customer is entitled to request the deletion of their registration. Our company will fulfill this request without delay, but no later than 8 days following the receipt of the request.
• Immediate Termination by Mipo Kft.: Mipo Kft. is entitled to terminate the customer's registration with immediate effect if the customer has provided false data, commits a legal violation while using the website, or infringes upon the rights or legitimate interests of other persons through their conduct.
• Verification of Data: Mipo Kft. reserves the right to verify the authenticity of the provided data throughout the entire duration of the registration. For contact and deletion requests: info@aukcio.net.
• Right of Exclusion: Mipo Kft. reserves the right to exclude any individual from the auction without justification if it deems it necessary.

2. Bidding and Commitment

• Buyer's Acceptance: By submitting an offer (bid), auction participants acknowledge that they have understood and accepted the terms and conditions of the auction.
• Consignor's Acceptance: By handing over the items for auction, the suppliers (consignors) also accept the terms and conditions and recognize them as binding upon themselves.

3. Guarantee of Authenticity, Intermediary Role, and Division of Liability

• Paintings, Artworks, and Other Items: The person submitting the product (the consignor) is solely responsible for the authenticity of the paintings, graphics, artworks, and other items offered for sale on the website. For these items, Mipo Kft. acts exclusively as an intermediary between the buyer and the consignor. By bidding and purchasing, the buyer expressly acknowledges and accepts this intermediary status.
• Books: Mipo Kft. independently verifies and confirms the authenticity and genuineness of the used and antiquarian books included in our selection.
• Partner Auctions: Partner auction houses and antiquarian bookshops hosting auctions on our platform bear full responsibility for their own lots. Mipo Kft. assumes no liability whatsoever for these lots, as our company solely provides the technical and digital infrastructure (platform) for conducting the auction.
• Prior Inspection: The works described in the catalog can be inspected in advance at the office of the Auction House (1053 Budapest, Múzeum krt. 27.). Items are auctioned in their presented and inspected condition.

4. Auction Bids, Hammer Price, and Bidding Increments

• The website transmits bids in real-time (CET time zone). Items are sold to the highest bidder; there is no reserve price or protective price. Mipo Kft. is not liable for internet service failures.
• In the absence of online participation, absentee bids (buying commissions) can be submitted by phone (+36 70 380 5044, +36 70 380 5045) or via e-mail (info@aukcio.net).
• Final Price of the Lot: The hammer price + a 20% auction premium (buyer's premium).

Table of Bidding Increments:

5. Rules for Canceling a Bid

• Binding Nature of the Offer (Section 6:64 of the Hungarian Civil Code - Ptk.): A user making a valid bid remains bound by their offer until the closing of the auction. The exclusion of the binding nature of the offer is not possible.
• Cancellation by Mipo Kft.: Mipo Kft. will cancel a bid if a defect in the item comes to light that was not included in the description, was not visible in the photo, and was not recognizable in person.
• Cancellation of an Erroneous Buyer Bid: Cancellation can only be requested in writing (via e-mail) within 2 hours of placing the bid, provided that no more than 2 bids have been received for the item so far, or only the erroneous bid is active on it. No bids can be canceled after the auction has closed; the winner is obliged to take over and pay for the item.

6. Collection and Payment of Auction Lots

• In-Person Collection: A period of two weeks (14 days) from the first business day following the auction is available for collection. Thereafter, a 5% late payment interest is charged, and a storage fee is applied to large items. In the event of a debt outstanding for more than 1 month, access to the website will be suspended.
• Delivery and Liability: Shipping is carried out via DPD, MPL, or Foxpost. Mipo Kft. assumes no liability for damage incurred during transport. To file a claim, the Buyer is obliged to have a damage report drawn up by the courier or to refuse acceptance of the package.
• Fragile Items: Mipo Kft. undertakes the delivery of pictures, paintings, and fragile objects solely at the explicit request of the Buyer and exclusively under the Buyer's own assumption of liability.
• Payment Methods: Cash or bank card (in person), advance bank transfer, or online credit card payment through the OTP SimplePay system.

7. Auction Complaint Handling and Returns

• Limitation Period and Preclusive Nature of Liability: Given that the website and auctions involve the sale of used, unique, and antique items (books, paintings, artworks), the parties—in accordance with the relevant provisions of the Hungarian Civil Code (Ptk.)—limit the period of implied warranty (kellékszavatosság) and liability for authenticity to 1 year (one calendar year) from the date of purchase. The parties expressly agree that based on the professional diligence expected in the market and the time-consuming nature of artwork examination procedures, this 1-year period is fully sufficient and fair to prove any defects or non-authenticity of the item. This 1-year deadline is preclusive (jogvesztő), meaning that after the lapse of 1 year from the date of purchase, the Buyer is not entitled to submit any complaints, claims, or legal demands against Mipo Kft. under any legal grounds (warranty, damages, rescission of contract due to mistake). Upon the expiration of the 1-year period, the liability of Mipo Kft. ceases definitively and entirely.
• Mandatory Written Form: Any type of complaint within the aforementioned 1-year period can only be accepted in writing (via e-mail or official letter submitted by post). Complaints not submitted in writing will be automatically rejected.
• Items Collected In Person: For auction lots collected in person at our office, complaints can only be filed on-site at the exact moment of collection. No subsequent complaints will be accepted in the case of in-person collection.
• Postal/Courier Delivery: If the item was delivered via shipping, any quality or description-related complaint must be submitted in writing within 2 days of receipt. In the event of a justified complaint, Mipo Kft. will subsequently reimburse the return shipping costs.
• Proof and Settlement of Counterfeit Items: In the case of paintings and graphics, the submission of an official, written expert opinion from a certified forensic art expert is mandatory to support a counterfeit claim. Since the description and declaration regarding the authenticity of the artworks were provided by the consignor, Mipo Kft. will accept professional and well-founded complaints and will immediately take steps to take back the item and modify the settlement with the consignor. The Buyer acknowledges that, with regard to the intermediary contract, the financial liability of Mipo Kft. in the event of obvious counterfeiting is strictly limited to taking back the item and refunding the purchase price (as well as the auction premium) to the buyer within 1 year from the date of purchase. The Buyer may not enforce any claims against Mipo Kft. for other damages, indemnification, or loss of profit exceeding the hammer value of the lot, and expressly agrees to settle any such claims and disputes directly with the responsible consignor.
• Misleading Description: A right of return is provided if the description of the lot was provably and significantly misleading, and this affected its value. In the case of an unindicated defect, a return cannot be requested if the defect was recognizable in the photos or during the in-person inspection.
• Partial Complaint: If a justified complaint arises regarding a part of the won lots, it does not exempt the Buyer from the obligation to take over and pay for the remaining, flawless lots.
• Limitation of Liability: Mipo Kft. assumes no liability whatsoever and shall not pay any compensation for the breakage of glass on paintings, or for damage to frames with plaster overlays.
• 8. Exclusion of the Right of Withdrawal for Auctions and Legal Disputes
• Lack of Right of Withdrawal: In the case of lots bid upon and won at auction, pursuant to Section 29 (1) k) of Government Decree No. 45/2014 (II. 26.) on the detailed rules of contracts between consumers and businesses, the winning bidder is not entitled to a right of withdrawal.
• Arbitration Board: In the event of a consumer complaint, you may turn to the Budapest Arbitration Board (Budapesti Békéltető Testület).
• Consumer Redress: In accordance with the relevant EU regulations, the European Commission's Online Dispute Resolution (ODR) platform has been discontinued; the settlement of consumer disputes falls under the competence of national arbitration boards and official consumer protection authorities.

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• PART II: TERMS AND CONDITIONS REGARDING THE ONLINE STORE (WEBSHOP)
• The terms and conditions contained in this chapter apply exclusively to direct, fixed-price, non-auction purchases made in the online store (webshop).
• 1. Purchase and Prices
• Purchasing in the online store is subject to registration.
• The indicated prices are offer prices valid at that given moment (or, in the case of a promotion, during the announced period). Prices do not include shipping, cash-on-delivery (COD), and handling fees.
• 2. Collection Methods and Payment
• Delivery: Within the territory of Hungary, via DPD, Foxpost, or MPL courier services. An explicit notification regarding shipment will be sent within 3 business days following the receipt of the order; the expected delivery time is 4–6 business days from processing.
• Unsuccessful Delivery: The courier service will attempt delivery twice. A notification will be left after the first attempt, and the package will be returned to Mipo Kft. after the second attempt. The cost of re-delivery shall be borne by the Buyer. In the case of repeatedly unsuccessful deliveries, the buyer's further orders will be canceled, and in the future, shipping to the same address will only be fulfilled upon advance bank transfer of the purchase price.
• In-Person Collection: Available at the aukcio.net collection point (1053 Budapest, Múzeum krt. 27.) within 4–7 business days from processing. Important: In all cases, you must wait for the explicit notification via e-mail or online from customer service stating that the package has been prepared before collecting it in person!
• Webshop Payment Methods:
• Online credit card payment (via the SimplePay system).
• Advance bank transfer (the total amount including shipping costs).
• Cash-on-delivery (COD) payment (to the courier upon delivery).
• In the case of in-person collection, cash or credit card payment is available at the collection point.
• 3. Package Collection and Damages
• Upon collection, the Buyer is obliged to check the integrity of the package. A damaged package should only be accepted if the courier draws up a damage report. In the absence of a report, acceptance of the damaged package must be refused.
• 4. Right of Withdrawal in the Online Store (Webshop)
• In the Case of In-Person Collection: The collection point serves exclusively for the physical handover of packages; however, the Customer may withdraw from the purchase by making a legal declaration on-site at the exact moment of collection.
• In the Case of Home Delivery: Pursuant to Government Decree No. 45/2014 (II. 26.) on the detailed rules of contracts between consumers and businesses, webshop buyers are entitled to a right of withdrawal without justification within 14 calendar days (as opposed to auction lots, where this right is excluded).
• Exercising Withdrawal: The right of withdrawal can be exercised from the day of receiving the product. The declaration must be made in writing or via e-mail (info@aukcio.net), or sent by post to the address: 1053 Budapest, Múzeum krt. 15.
• Returns and Costs: The product must be returned in its original, undamaged condition, together with the invoice, to the following address: Mipo Kft. / Portobello, 1053 Budapest, Múzeum krt. 27. The Buyer must arrange and bear the costs of returning the product; our company does not accept cash-on-delivery (COD) packages.
• Refunds: Mipo Kft. is obliged to refund the purchase price of the product only upon the return of an undamaged product with complete contents. The refund does not apply to the shipping costs incurred during delivery. In the event of damages resulting from improper use, our Company may demand compensation for damages from the consumer.